Jump Guarantee and free cancellation
Every Jump tour can be cancelled for free up to 24 hours before it starts. There are no booking fees. One licensed Portuguese travel agency answers for the whole trip, from booking to the last stop.
What the Jump Guarantee covers
- Free cancellation up to 24 hours before departure, with a full refund.
- Free swap to another date or experience up to 4 hours before departure.
- One company to call if anything goes wrong on the day: we select, contract and answer for every operator.
Free cancellation up to 24 hours before the tour
Plans change. Cancel up to 24 hours before your tour starts and you pay nothing. No forms, no calls, no guilt.
No booking fees
Jump charges no booking fees, ever. Prices, dates and options open live in our secure booking window.
Who we are
- Jump to the World, Unipessoal, Lda., NIPC 507664051
- Licensed Portuguese travel agency, RNAVT 2597
- Operating since 2011
- Liability insured by Zurich
- Member of the Portuguese Travel Guarantee Fund (FGVT)
How to contact us
- Phone: +351 910 802 000
- Email: reservations@boostportugal.com
- Address: Terrugem Park, Arm. 19, 2705-869 Terrugem, Sintra
Frequently asked questions
Can I cancel a Jump tour for free?
Yes. You can cancel for free up to 24 hours before your tour starts and get a full refund.
Are there booking fees?
No. Jump charges no booking fees. The price you see in the booking window is the price you pay.
Is Jump a licensed travel agency?
Yes. Jump is operated by Jump to the World, Unipessoal, Lda., a licensed Portuguese travel agency (RNAVT 2597) operating since 2011, with Zurich liability insurance and membership of the Portuguese Travel Guarantee Fund (FGVT).
What happens if I need to change my date?
You can swap your booking to another date or experience up to 4 hours before it starts. Contact us by phone or email and we sort it out.